Self-service rental

Self-service rental

In car rental, a self-service rental is a type of rental that offers rental experience with no direct human interaction. This means that a customer can pick-up and drop-off the rental car without visiting a physical rental desk. The possibilities for self-service rental can include self-service terminals, key-box options, online check-in, and use of a digital key. An advanced version of self-service rental is smart rental.