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Frequently Asked Questions

Here you can find clear answers to the most common questions about Car Rental Gateway’s platform, products, integrations, and partnerships. Whether you’re a travel agency, broker, or car rental supplier, our FAQ is designed to help you get started and make the most of our solutions.

General Information

What is Car Rental Gateway?
Car Rental Gateway is a technology company powering smooth car rental and mobility solutions for leading car rental and travel brands across the globe. We envision a world where access to vehicles is highly convenient, digital, and tailored to every lifestyle. Our aim is to transform the way private mobility is perceived and used by making it more accessible and sustainable than ever before. Through our platform, customers can access over 4 million vehicles from more than 300 partners. We help make millions of bookings happen every year.
Who are your main clients?
Our clients are online travel agencies (OTAs), B2B travel plaforms, car rental brokers, and car rental suppliers seeking a reliable, flexible, and future-proof technology partner.
In which markets do you operate?
Car Rental Gateway operates globally, with a strong market presence and partnerships across Europe, Asia, Latin America, Australia, New Zealand, and the United States.
As a distributor, how does Car Rental Gateway give me independence and control over the car rental offers I provide on my platform?
Car Rental Gateway empowers you to operate as an independent car rental distributor, using your own supplier agreements and pricing, and ensuring full control over your product offerings and profitability.
What are the benefits of using Car Rental Gateway?
Key benefits include high flexibility and a tailored approach. Our platform supports a range of business models and rental use cases. It also offers unparalleled global reach, with hundreds of suppliers and multilingual support ensuring worldwide coverage. Agile onboarding and modern APIs enable quick and efficient integration. Additionally, we provide a personalised service for each client and a results-based fee structure (pay-per-rental), meaning you only pay for cars that are actually booked.

Platform Features

What products does Car Rental Gateway provide?
We offer three main products: the Car Rental Gateway Platform: a SaaS solution for efficient car rental distribution; Titanium Mobility: a customisable, keyless rental mobile app platform; and CarCloud: a comprehensive, full-stack rental fleet management platform designed for smart, digital-first operations. Built for both suppliers and fleet operators, it covers every aspect of fleet management – from rental servicing workflows to vehicle maintenance scheduling and defect management – delivering a single, powerful solution for running your fleet efficiently.
How large is your supplier and vehicle network?
We connect to over 200 car rental companies worldwide, covering more than 4 million vehicles and processing over 3 billion search queries each month.
Do you support multiple languages and regions?
Yes, our platform is currently available in 25 languages, enabling localised experiences for clients and end customers around the world.

Integrations & APIs

How easy is it to integrate with Car Rental Gateway?
Integration is straightforward and fast, thanks to our modern, well-documented APIs. We offer onboarding guidance and technical support to help you quickly connect with a global network of suppliers.
What types of integrations do you offer?
We offer unified APIs for search, booking, and fleet management, along with SDKs for building your own keyless car rental apps through Titanium Mobility.
Can developers access documentation?
Yes, comprehensive API documentation is available to all integration partners. Please contact us to request access.
As a supplier, how can I connect to distributors using the Car Rental Gateway platform?
You need to sign an agreement with Car Rental Gateway to enable connectivity, and sign a partnership agreement directly with each distributor.

Partnership & Commercial

Who can partner with Car Rental Gateway?
We welcome partnerships with OTAs, car rental brokers, mobility startups, B2B travel platforms, airlines, and car rental companies seeking advanced distribution or management solutions.
What is your pricing model?
We operate a transparent, pay-for-results model: there are no large upfront fees. You only pay for actual rental bookings processed through our platform.
How can I contact Car Rental Gateway or get started?
For product demos, partnership opportunities, or further information, please contact our Product and Sales Initiator, Hannes Põldvee, at hannes.poldvee@carrentalgateway.com.

Support & Onboarding

How long does onboarding take?
Onboarding is fast and flexible. Our team will guide you through a process tailored to your business size and integration requirements.
What support do you offer?
We provide personalised onboarding support, comprehensive technical documentation, and ongoing assistance from our expert team.
Where can I find more resources?
Resources such as documentation, product brochures, and case studies are available on request. Please contact our team to gain access.

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